Privacy Policy

Who this policy covers

This policy explains what personal information Pexaworks collects through pexaworks.com, why we collect it, and what rights you have over it. It applies to visitors to this website and to anyone who submits information through our contact form. It does not cover information handled under a separate client services agreement, which is governed by the terms of that specific engagement.

Information we collect

Personal information you choose to give us: your name, email address, company name, and the content of your message, submitted voluntarily through our contact form. We also use Google Analytics to collect aggregate usage data — which pages are viewed, how visitors navigate the site, and general technical and location information such as browser type and approximate region — none of which identifies you individually. We do not use advertising cookies or tracking pixels, and we do not sell or share this data with advertisers.

How we use it

We use the information submitted through our contact form for one purpose: to respond to your enquiry and, where relevant, to follow up about a potential engagement. We do not use it for unsolicited marketing, and we do not sell, rent, or trade it to any third party.

Legal basis for processing

Where data protection law requires us to state a legal basis for processing, we rely on legitimate interest — responding to a business enquiry you initiated — or, where an engagement proceeds, on the performance of a contract between us.

Who we share it with

We rely on a small number of infrastructure and service providers to run this website and handle enquiries — for example, hosting, database, and email-delivery providers. These providers process data strictly on our instructions and only to the extent needed to provide their service; none of them are permitted to use it for their own purposes. We do not share your information with advertisers or data brokers.

Cookies and tracking

This site uses Google Analytics to understand how visitors use pexaworks.com — which pages get viewed, how people navigate between them, and in aggregate, where visitors are coming from. Google Analytics sets its own cookies to do this; we haven't enabled any advertising or cross-site tracking features within it, and we don't use it to build an advertising profile of you. Any other cookie our infrastructure sets is strictly technical — for example, to protect the contact form against automated spam.

Data retention

We retain information submitted through the contact form for as long as reasonably necessary to respond to your enquiry and, if an engagement follows, for the duration of that relationship and any period required afterward for legitimate business or legal record-keeping. Where neither applies, we aim to delete enquiry data within a reasonable period after the conversation concludes.

Your rights

Depending on where you're located, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us through our contact form — we review and respond to every request.

International data transfers

Because our team and infrastructure operate across more than one country, your information may be processed outside the country you're located in. Where that happens, we take reasonable steps to ensure it's handled with the same care described in this policy, regardless of where it's processed.

Changes to this policy

We may update this policy as our practices, or the law, change. The date at the top of this page reflects the most recent update, and material changes will be reflected here directly — this policy is reviewed as living documentation, not published once and forgotten.

Contact

Questions about this policy, or requests relating to your data, can be sent through our contact form.